Last updated July 16, 2026
Privacy Policy
This page explains what personal information Togetherward collects, why we collect it, and the choices you have. Some sections are marked for attorney review before general availability.
Attorney review pending. Wording below is a plain-language draft written by the Togetherward team and is not a legal document.
Who this policy covers
This policy covers Togetherward, an organizational and planning tool used by couples navigating international immigration paperwork. It applies to the accounts you create at togetherward.app and the case workspaces you share with a partner or an attorney you invite.
What we collect
- Account information. Email address, display name, and authentication tokens issued by our identity provider.
- Case content. Anything you or your partner enter into a case: tasks, timeline events, appointments, travel segments, contingency plans, and uploaded documents.
- Billing metadata. When you subscribe, our payment processor (Stripe) holds card details and transaction history; we retain only identifiers, plan, and status.
- Product telemetry. Anonymous events such as “onboarding step completed” or “first document uploaded” used to understand aggregate usage. Case content is never sent to analytics.
- Diagnostic logs. Server error traces stripped of document names, notes, contact information, invite tokens, and signed URLs.
What we do not collect
We do not sell personal data. We do not run advertising or ad-tracking cookies. We do not scan uploaded documents for content marketing or model training.
How data is shared inside a case
A case is a shared workspace. The case owner and each partner they invite with a matching email address can see the same tasks, timeline, documents, appointments, travel data, and contingency plans in that case. Invited attorneys see a scoped, read-only view where enabled. Data is not shared across cases.
Third parties we use
- Supabase (managed Postgres, authentication, object storage).
- Cloudflare (hosting and edge network).
- Stripe (billing).
- The Togetherward-hosted email service (transactional email delivery).
Each provider processes data only for the purpose of delivering the service we bought from them.
Retention and deletion
You can export a case at any time from Settings > Data. You can delete a case you own with a two-step confirmation; deletion removes database rows and uploaded files. You can delete your account from Settings; if you are the sole owner of an active shared case you must first transfer ownership or delete the case. After deletion, minimal billing and email delivery records may remain in Stripe and our email provider for their legally required retention period, and encrypted database backups roll off on our provider’s standard schedule.
Your rights
Depending on where you live, you may have rights to access, correct, export, or delete personal data we hold about you. Most of these are directly available in-app. For anything that is not, contact us using the support page.
Attorney review pending: jurisdiction-specific rights (GDPR, UK GDPR, CCPA/CPRA, PIPEDA), children’s privacy notice, DPA and Standard Contractual Clauses references, and international transfer disclosures.
Contact
For privacy questions, use the support page. That page generates a non-sensitive diagnostic ID that lets us reproduce your issue without seeing case content.
Not legal advice.
Togetherward is an organizational and planning tool for couples navigating international immigration paperwork. It is not a law firm, is not affiliated with any government agency, and does not guarantee any immigration outcome, eligibility, or admission. For legal advice, consult a licensed attorney in the relevant jurisdiction.